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Re: Dealer dilema
Posted: Mon May 27, 2013 6:00 am
by Deleted User 287
Zombie Master wrote:
If I inform KTM that the work was not done properly KTM could say I don't have warranty.
Because one of
their authorized dealers screwed it up?
If so, you need a better lawyer.
Re: Dealer dilema
Posted: Mon May 27, 2013 6:19 am
by ME 109
justoneoftheguys wrote:Zombie Master wrote:
If I inform KTM that the work was not done properly KTM could say I don't have warranty.
Because one of
their authorized dealers screwed it up?
If so, you need a better lawyer.
Don't you guys have consumer protection? (no lawyer needed)
Re: Dealer dilema
Posted: Mon May 27, 2013 2:31 pm
by Zombie Master
ME 109 wrote:justoneoftheguys wrote:Zombie Master wrote:
If I inform KTM that the work was not done properly KTM could say I don't have warranty.
Because one of
their authorized dealers screwed it up?
If so, you need a better lawyer.
Don't you guys have consumer protection? (no lawyer needed)
Not for motorcycles.
Re: Dealer dilema
Posted: Mon May 27, 2013 6:13 pm
by Sibbo
Weird ! Here our lovely nanny state consumer protection authority would look after you.
Re: Dealer dilema
Posted: Mon May 27, 2013 10:44 pm
by Chuey
Sibbo wrote:Weird ! Here our lovely nanny state consumer protection authority would look after you.
Oh, that's funny.
Chuey
Re: Dealer dilema
Posted: Mon May 27, 2013 11:30 pm
by Zombie Master
Sibbo wrote:Weird ! Here our lovely nanny state consumer protection authority would look after you.
When I had problems with Suzuki Canada and my dealer, I tried to get some consumer protection and found there was nothing for bikes. For cars there was.
Re: Dealer dilema
Posted: Tue May 28, 2013 12:21 am
by Sibbo
Here it's for consumers, not bikes.
Re: Dealer dilema
Posted: Tue May 28, 2013 1:02 am
by Major Softie
I'm not sure what exactly is available here for bikes. I do know there's definitely more protection for automobile buyers. At least here in California, many of the protective laws are for "motor vehicle buyers," not "automobile buyers." Certainly the CA Lemon Law does apply to "motor vehicles," not just cars.
Re: Dealer dilema
Posted: Tue May 28, 2013 2:29 pm
by Steve in Golden
Zombie Master wrote:If I inform KTM that the work was not done properly KTM could say I don't have warranty.
Since KTM would likely do nothing anyway, except perhaps void the warranty, it probably wouldn't be worth the trouble to report it to them. Apparently your only option is to pay for the service twice: once to the dealer who may or may not do the work, and once for the parts and the time to do it yourself. Otherwise no warranty.
For once, I'm glad I live in the US of A. Our healthcare system sucks bad but at least we have some consumer protections built in to the laws of the land that are not found in other countries.
Re: Dealer dilema
Posted: Tue May 28, 2013 2:56 pm
by Zombie Master
Steve in Golden wrote:Zombie Master wrote:If I inform KTM that the work was not done properly KTM could say I don't have warranty.
Since KTM would likely do nothing anyway, except perhaps void the warranty, it probably wouldn't be worth the trouble to report it to them. Apparently your only option is to pay for the service twice: once to the dealer who may or may not do the work, and once for the parts and the time to do it yourself. Otherwise no warranty.
For once, I'm glad I live in the US of A. Our healthcare system sucks bad but at least we have some consumer protections built in to the laws of the land that are not found in other countries.
and....you are not a subject.