Dealer dilema

[Deleted User 287]

If I inform KTM that the work was not done properly KTM could say I don't have warranty.

Because one of their authorized dealers screwed it up?
If so, you need a better lawyer.

[ME 109]

If I inform KTM that the work was not done properly KTM could say I don't have warranty.

Because one of their authorized dealers screwed it up?
If so, you need a better lawyer.

Don't you guys have consumer protection? (no lawyer needed)

[Zombie Master]

If I inform KTM that the work was not done properly KTM could say I don't have warranty.

Because one of their authorized dealers screwed it up?
If so, you need a better lawyer.

Don't you guys have consumer protection? (no lawyer needed)

Not for motorcycles.

[Sibbo]

Weird ! Here our lovely nanny state consumer protection authority would look after you.

[Chuey]

Weird ! Here our lovely nanny state consumer protection authority would look after you.

Oh, that's funny.

Chuey

[Zombie Master]

Weird ! Here our lovely nanny state consumer protection authority would look after you.

When I had problems with Suzuki Canada and my dealer, I tried to get some consumer protection and found there was nothing for bikes. For cars there was.

[Sibbo]

Here it's for consumers, not bikes.

[Major Softie]

I'm not sure what exactly is available here for bikes. I do know there's definitely more protection for automobile buyers. At least here in California, many of the protective laws are for "motor vehicle buyers," not "automobile buyers." Certainly the CA Lemon Law does apply to "motor vehicles," not just cars.

[Steve in Golden]

If I inform KTM that the work was not done properly KTM could say I don't have warranty.

Since KTM would likely do nothing anyway, except perhaps void the warranty, it probably wouldn't be worth the trouble to report it to them. Apparently your only option is to pay for the service twice: once to the dealer who may or may not do the work, and once for the parts and the time to do it yourself. Otherwise no warranty.

For once, I'm glad I live in the US of A. Our healthcare system sucks bad but at least we have some consumer protections built in to the laws of the land that are not found in other countries.

[Zombie Master]

If I inform KTM that the work was not done properly KTM could say I don't have warranty.

Since KTM would likely do nothing anyway, except perhaps void the warranty, it probably wouldn't be worth the trouble to report it to them. Apparently your only option is to pay for the service twice: once to the dealer who may or may not do the work, and once for the parts and the time to do it yourself. Otherwise no warranty.

For once, I'm glad I live in the US of A. Our healthcare system sucks bad but at least we have some consumer protections built in to the laws of the land that are not found in other countries.

and....you are not a subject.